Free shipping

Unlock the joy of shopping! Enjoy free shipping on all orders. Elevate your experience at Online Mall without worrying about extra costs!

FAQ

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 4-5 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

Yes, absolutely! If you have any questions or concerns, please feel free to contact us. You can reach us via email at info.onlinemall786@gmail.com. Additionally, we're available on WhatsApp at +923284374576. Our dedicated customer support team is here to assist you with any inquiries you may have. Don't hesitate to reach out – we're committed to providing excellent service and ensuring your shopping experience is seamless. Looking forward to assisting you!

Our return policy allows for returns within 3 days of receiving your order. To initiate a return, kindly provide a video showcasing the product's defect. We prioritize customer satisfaction and strive to resolve issues promptly. If no video evidence is provided, we may be unable to process a refund. Your understanding and cooperation are appreciated, as this policy ensures a fair and efficient resolution process. For further assistance or to initiate a return, please contact our customer support team. We're here to help make your shopping experience as smooth as possible.

Yes, we offer Cash on Delivery (COD) as a payment option for your convenience. With COD, you can pay for your order in cash when it is delivered to your doorstep.

We regret to inform you that currently, we do not offer a warranty for our products. While we strive to provide high-quality items, we recommend reviewing the product descriptions and specifications before making a purchase. If you encounter any issues upon receiving your order, please contact our customer support team. We'll do our best to address your concerns and find a satisfactory solution. Your satisfaction is important to us, and we appreciate your understanding regarding the absence of a warranty policy at this time.

We kindly request that returns be made with the original packaging intact. To ensure a smooth return process and issue a refund, it is essential that the product is returned in its original packaging. This helps protect the item during transit and ensures that it reaches us in its original condition. If you have any concerns about the packaging or need assistance with the return process, please contact our customer support team. We appreciate your cooperation and understanding, as this policy enables us to maintain the quality of our products and streamline the return process for our customers.

For a smooth resolution process, we kindly request our customers to make a video while opening the package. This video serves as valuable evidence in case of any issues with the received product. Regrettably, we cannot process refunds or returns without the video proof. Your cooperation in providing this video ensures a fair and efficient resolution process. If you encounter any challenges or have questions about this requirement, please reach out to our customer support team. We're here to assist you and appreciate your understanding in helping us maintain the quality of our service.